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How to get your money back

Got a ticket in the next month for “The Book of Mormon” or “To Kill a Mockingbird?” The Milwaukee Bucks or the Boston Celtics? How about Cher’s “Here We Go Again” tour?

First came SXSW, then Coachella. Now waves of cancellations and postponements are rolling in as large gatherings are being banned to combat the spread of the fast-moving coronavirus. 

Will you get your money back? Probably. Most venues, major ticket sellers and resellers are offering refunds.

If you bought your tickets online, most refunds will be automatically processed to your original form of payment. How long the refund takes varies from company to company.

Not the happiest place on earth:Coronavirus closes Walt Disney World, Disneyland Paris, Disney Cruise Line

But, says Ted Rossman, an industry analyst for, we are in “uncharted territory.” Never before have we seen such a massive volume of cancellations and, with swift-moving developments, not all decisions on whether and how to issue refunds have been made yet. 

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