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How utility, phone, internet companies are helping


Many utilities and telecommunications companies are easing shutoffs and waiving late fees to accommodate consumers who might be struggling during the coronavirus pandemic.

Companies like Comcast, PG&E, AT&T and Duke Energy are among the businesses giving people a break, in one way or another.

Some companies are offering free services as COVID-19 disrupts life for students, workers, families, businesses and communities.

Here’s a selection of how various cable, utility and other companies are taking action:

Comcast: The cable giant is offering free access to its Xfinity WiFi hotspots for everyone, including non-subscribers, for the 60 days. It’s also providing unlimited data to its customers for no extra charge and is not disconnecting internet service or charging late fees for customers who say they can’t pay their bills. The company is also providing 60 days of free basic internet service to new customers.





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