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Success as a new manager comes with training and new mindset. Ask HR

Johnny C. Taylor Jr.

Johnny C. Taylor Jr., a human resources expert, is tackling your questions as part of a series for USA TODAY. Taylor is president and CEO of the Society for Human Resource Management, the world’s largest HR professional society.

The questions are submitted by readers, and Taylor’s answers below have been edited for length and clarity.

Have a question? Do you have an HR or work-related question you’d like me to answer? Submit it here.

Question: After five years at my company, I was recently promoted to a managerial position, so I’ll have direct reports for the first time in my life. What advice do you have for a new manager?

Johnny C. Taylor Jr.: I’m happy to hear your hard work paid off. Congratulations!

Before Day One, do your homework. Does your organization offer management training or courses? Or, does HR have access to external resources? I highly recommend checking. Becoming a manager (especially one responsible for other people) is a big change and these could help you acclimate more quickly.

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